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April 25th Luncheon

  • April 25, 2019
  • 11:15 AM - 1:00 PM
  • Ruth's Chris Ironworks - 2727 E 86th St, Indianapolis, IN 46240

Registration

  • Non-Members may attend up to three luncheons before we ask you to join the organization.
  • For those members who have pre-paid their luncheons for the year.

Register

Dealing with Difficult People


We couldn't wait! Originally scheduled for our September luncheon, we decided to move Amy Woodall up to April. In her role as Executive Vice President and Sandler Training at Trustpointe, Amy Woodall travels the globe working with companies large and small helping to develop a culture centered around service excellence both internally and externally. Amy has become the international face for Sandler's Strategic Customer Care program and helped write and produce the Dealing with Difficult People program.  Her passion for teaching organizations how to move customer service from a department to an attitude is instantly felt by her audience.  Amy understands at the core of outstanding service is effective and proactive communication.

11:15AM - Registration & Networking

11:45AM - BOMA Business

12:00PM - Lunch

12:15PM - Amy

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